Shipping policy

We deliver all over Morocco.

Delivery Times:

  • Orders processing:

Orders received are confirmed to the customer via email. These orders are then processed and shipped in 1-2 working days following order confirmation.

  • Delivery:

Delivery typically takes 3-7 working days.

 We commit to keeping our customers informed in case of any unforeseen circumstances leading to a delay in delivery.

Shipping cost:

A fixed fee of 35MAD* applies to all cities in Morocco.

The delivery cost is added to the order during the checkout process.

*Price may change.

Payment Methods:

Currently, the only available payment method on www.sofrea.com is cash on delivery.

Order Tracking:

We diligently monitor orders and ensure they are delivered on time. Our customers can reach out to us at any time via email (contact@sofrea.com) or send us a message on phone WHATSAPP (+212 717 48 39 92) to inquire about the status of their orders.

Delivery Delay:

If delivery is delayed due to one of the following reasons, any additional delivery charges will be the responsibility of the customer:

  • Errors in the information provided during the order process (address, phone number, etc.).
  • Customer is unresponsive despite calls, reminders and follow-ups.

We reserve the right to modify the content of our shipping policy at any time. We kindly request customers to review it before making purchases.