FAQ

THE JOURNAL

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WHAT IS THE PURPOSE OF THIS JOURNAL?

Sofrea journal was thoughtfully designed to emphasize the essential role of mental health in our lives. While creating this “self-help” journal, I had four key objectives in mind:

  • Guiding individuals towards a life that aligns with their personal definition of peace.
  • Encouraging self-reflection and self-discovery as fundamental elements of a serene and mindful life.
  • Helping people in establishing healthy habits and taking care of their mental well-being.
  • Helping individuals learn to cope with life challenges more efficiently and calmly (by detaching from emotions and thoughts).

WHAT'S INSIDE THE JOURNAL?

You will find inside the journal: 

  • Sharing of personal experience and story.
  • Deep self-reflection space.
  • Goal-setting section.
  • Daily tracking pages: Mood and healthy habits (quality of sleep, eating habits, self-care, productivity, physical activity, and emotional difficulty) / Morning thoughts/intention of the day / Triggers identification (reflection on the key event of the day) / Thought and emotion of the day.
  • Weekly reflection space.
  • Weekly “worry-free”plan.
  • Quotes you’ll certainly love.
  • Kind reminders to prioritize mental health.
  • Informative pages in a friendly and minimalistic design.
  • Final reflection space.

And more!

WHO CAN USE THIS JOURNAL?

Anyone who is willing to welcome serenity and mindfulness into their life.

IS THE JOURNAL ECO-CONSCIOUS?

Yes, our paper is FSC-certified.

WHAT DOES "PEACEFUL IS THE NEW HAPPY" MEAN?

“Peaceful is the new happy” refers to the significance of inner peace, which surpasses the fleeting positive emotions we often pursue.

As stated in Sofrea journal: “When you are at peace, every state of mind is just a passing cloud inside your calm sky. You can be happy, sad, angry, or even anxious, but you are always observing your thoughts and emotions serenely.”

HOW LONG DOES THE JOURNAL LAST?

SOFREA JOURNAL IS UNDATED AND CAN BE USED AT ANY TIME.

If used daily, the tracking space lasts 12 weeks. Additionally, you have:

  • A self-reflection space with 30 questions (2 questions per page).
  • A vision board for setting goals.
  • A final reflection space of 10 pages.

WHAT ARE THE BENEFITS OF USING THIS JOURNAL?

By using this journal, you will experience:

  • Enhanced mindfulness.
  • Better management of negative thoughts and emotions.
  • Improved overall well-being through the incorporation of healthy habits into your daily life.
  • All the benefits of having a calm and clearer mind.

IN WHAT LANGUAGES IS THE JOURNAL AVAILABLE?

Currently, Sofrea journal is only available in its original English edition. We will be releasing the French edition soon.

If you are interested in a French edition, please let us know by sending a request to contact@sofrea.com.

SHIPPING & DELIVERY

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DO YOU DELIVER IN MY CITY?

We deliver all over Morocco.

HOW MUCH DOES THE SHIPPING COST?

A fixed fee of 35MAD* applies to all cities in Morocco.

The delivery cost is added to the order during the checkout process.

*Price may change.

HOW LONG DOES THE SHIPPING TAKE?

Orders are processed and shipped in 1-2 working days following order confirmation.

Delivery typically takes 3-7 working days.

AM I ABLE TO TRACK MY ORDER?

We diligently monitor orders and ensure they are delivered on time. Our customers can contact us at any time via email (contact@sofrea.com) or through phone (+212 717 48 39 92 : WHATSAPP) to inquire about the status of their orders.

ORDER CANCELLATION & RETURN

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CAN I CANCEL MY ORDER?

You can cancel your order as long as it has not been shipped.

WHAT IS YOUR RETURN POLICY?

Any request for returns or refunds should be submitted via email to contact@sofrea.com within 7 days of receiving the order:

  1. Defective product: The return request email must include substantial evidence of the observed damages. We will conduct all necessary checks to validate the request and provide a prompt response. In cases where the refund request is deemed legitimate, the product will be returned at the expense of SOFREA, with the possibility of exchanging it for another item.
  2. Other reasons for return: Return shipping costs are the responsibility of the customer. Additionally, the package must be returned in its original condition and packaging, where it can be resold. We inspect the product's condition before issuing a refund.

Please refer to our return policy page for more details.

DO YOU HAVE OTHER QUESTIONS?

Please feel free to send us a message, and we will gladly respond as soon as possible.

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